Privacy Policy


We highly value your trust in choosing LotusHolidays.ca for your tour bookings. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details, including your credit card details. This privacy policy applies to all of our services, whether accessed or made available online or through any other platform or device (hereafter collectively referred to as the "Website"). By accepting this privacy policy you consent to the processing of your personal data by LotusHolidays.ca for the purposes specified below.

Why we process your personal data LotusHolidays.ca processes your personal data for the following purposes:

1) Making reservations via the Website.
2) Evaluating your stay at a location booked through the Website, and placing this evaluation on the Website (only with your consent).
3) Informing you about interesting offers.

We may also use your personal data to detect fraud and/or other illegal acts aimed at Saveontravel.ca.

Personal data collected by LotusHolidays.ca

LotusHolidays.ca collects the following personal data: your name, address, email address, telephone number, credit card details and, to the extent available, reservation preferences and smoking preference. This information is required to process, book and complete your reservation.

Transfer to third parties

Under certain conditions LotusHolidays.ca may transfer your personal data to the following third parties:

The flight, hotel and tour you booked.

Only for the purpose of completing your booking will we disclose your name, contact details and the credit card details to the relevant accommodation with which a booking is made, if necessary. We will only provide those elements to the flight and accommodation that are required for it to process your reservation.

Competent authorities

We may share and disclose your personal details and information to a government or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena. LotusHolidays.ca may also disclose your personal data if it is strictly necessary for the prevention, detection and prosecution of criminal acts.

Changes to this statement

We are at all times entitled to change the way we use cookies and the way we collect, transmit and process the personal information and such other information as we may deem necessary. This statement may therefore be amended from time to time in order to reflect the latest changes.

Last updated: 14 January 2014

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